Privacy Policy

1. Information We Collect

Because our website functions exclusively as an online showcase and does not process direct retail transactions, we collect minimal personal data. The information we collect falls into two categories:

A. Information You Voluntarily Provide

We collect personal information that you intentionally submit to us through our online forms (such as our Contact Form, Store Locator inquiries, or B2B Retailer Application portals). This may include:

• Contact Data: Your first and last name, email address, phone number, and physical mailing address.
• Professional B2B Data: If you are a jewelry retailer applying to join our authorized network, we may collect your business name, corporate address, business tax identification/licence numbers, and professional history.
• Inquiry Details: The contents of any messages, wishlists, or design inquiries you send us.

B. Information Collected Automatically

When you navigate our Site, we automatically collect certain technical and analytics data to optimize your browsing experience. This includes:

• Usage Data: Pages viewed, time spent on the Site, links clicked, and specific jewelry collections browsed.
• Device and Technical Info: Your IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar standard tracking technologies to monitor site performance and deliver a seamless user experience. You can manage your cookie preferences directly through your browser settings.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

• Fulfilling Requests: Directing you to your nearest Authorized Noam Carver Retailer or responding to product/style inquiries.
• Evaluating Business Partnerships: Reviewing and processing incoming applications from prospective retail partners.
• Improving the Site: Analyzing user behavior data to improve website layout, mobile optimization, and product showcases.
• Security & Compliance: Protecting our intellectual property, detecting fraudulent activity, and complying with applicable legal obligations.

3. Sharing and Disclosure of Information

Noam Carver does not sell, rent, or lease your personal information to third parties. We only share data in the following limited circumstances:

• With Authorized Retail Partners: If you submit a specific inquiry regarding a design or request an appointment, we may securely forward your request to the closest Authorized Noam Carver Retailer in our network to facilitate your showroom consultation.
• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website (such as web hosting, analytics tools like Google Analytics, and secure CRM platforms). These parties are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid legal request by public authorities (such as a court or government agency).

4. Cross-Border Data Transfers

As a Montreal-based corporation, your data is primarily processed and stored within Canada. However, some of our secure infrastructure or technical service providers may store data in the United States or other international jurisdictions. By utilizing our Site, you acknowledge that your technical data may be subject to the access laws of those jurisdictions.

5. Security of Your Information

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no electronic transmission over the internet or data storage system can be guaranteed 100% secure.

6. Your Privacy Rights — Quebec Law 25

Under applicable privacy legislation, including Quebec's Act respecting the protection of personal information in the private sector (Law 25), you possess specific rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal information.
• Right to Deletion (The Right to be Forgotten): You have the right to request that we delete or cease distributing your personal data, subject to certain legal or operational retention requirements.
• Withdrawal of Consent: You may withdraw your consent to our collection and processing of your data at any time.

To exercise any of these rights, please submit a written request to our designated Privacy Officer using the contact information listed below.

7. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or regulatory updates. Any changes will be posted directly to this page with an updated "Last Updated" date. Your continued use of the Site after an update indicates your acceptance of the revised policy.

8. Contact — Privacy Officer

In strict compliance with Quebec Law 25, Noam Carver has appointed a dedicated Privacy Officer responsible for overseeing corporate data protection practices and handling all inquiries regarding your personal information.